PRIVACY POLICY

Who we are

Gustavarian, London, United Kingdom, is the data controller for personal information collected through this website. Contact us at hello@gustavarian.co.uk about anything in this policy.

What we collect

When you order: your name, email address, delivery and billing address, phone number and order details. Payment card details are handled by our payment providers and never reach our servers.

When you subscribe: your email address.

When you browse: device and usage information through cookies, where you have agreed to analytics.

Why we use it

To take payment, fulfil and deliver your order, handle returns, provide support, meet our legal and accounting obligations, and — only if you have asked for it — send you marketing.

Legal bases

Performance of our contract with you for fulfilling orders; legal obligation for tax and accounting records; consent for marketing and analytics cookies; and our legitimate interest in preventing fraud and improving the store.

Who we share it with

Shopify, which hosts this store; payment providers, which process your payment; and carriers, which deliver your parcel. Each receives only what it needs. We do not sell your personal information.

How long we keep it

Order records are kept for seven years to meet UK tax requirements. Marketing contacts are kept until you unsubscribe.

Your rights

You may ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, ask for it in a portable form, and withdraw consent at any time. Email us and we will respond within one month. You may also complain to the Information Commissioner's Office at ico.org.uk.

Marketing

We email you about drops only if you asked us to. Every email has an unsubscribe link, and you can also email us to be removed.

Cookies

Essential cookies run the bag and the checkout and cannot be switched off. Analytics cookies are set only if you accept them. You can change your choice at any time using the Cookie settings link in the footer.